Psychology

Nano Tips for Empathetic Customer Service with Brenda Bailey-Hughes

Welcome to our Nano Tips series, where LinkedIn Learning creators deliver impactful lessons in literally seconds. In this course, Brenda Bailey Hughes offers tips and tools to dig deeper into the customer service experience, identifying the core tenets of good service by interviewing, observing, and diving into the customers experience. Learn strategies to reflect, question, and analyze the customer journey.

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