Launch Your Career in Mortgage Finance
The Claims Processor Trainee position is an excellent opportunity for recent graduates and early-career professionals looking to build a career in the mortgage and finance industry. In this entry-level role, you will receive hands-on training while supporting the processing of claims related to government-insured mortgage products under the guidance of experienced claims professionals.
We are looking for motivated, detail-oriented individuals who enjoy working with data, solving problems, and learning new processes. Whether you have prior mortgage servicing experience or are a recent college graduate ready to begin your professional career, this role provides the training, mentorship, and support needed to succeed.
This is a full-time, in-office position that offers:
- Comprehensive hands-on training
- Mentorship from experienced industry professionals
- Exposure to mortgage servicing and government-insured loan programs
- Professional development opportunities
- A clear career path to advancement into a Claims Processor role
If you are eager to learn, grow, and develop valuable skills in a stable and rewarding industry, we encourage you to apply.
RESPONSIBILITIES
- Assist in reviewing and processing claims for government-insured mortgage products under the guidance of senior claims staff, following company policies and regulatory guidelines.
- Verify the accuracy of claim information, including reviewing documentation and validating data.
- Support data entry, tracking, and reporting of claim status using Excel and internal claims platforms.
- Gather required claim information by communicating with mortgage servicers, lenders, and other stakeholders.
- Maintain organized claim files and ensure required documentation is complete and accurate.
- Learn to identify discrepancies or processing issues and escalate concerns to the appropriate team member.
- Provide timely and accurate claim status updates to supervisors and relevant stakeholders.
- Participate in structured training, job shadowing, and professional development activities.
- Perform administrative and claims support duties while building the skills necessary to advance into a Claims Processor role.
QUALIFICATIONS
Required Education and Experience
- High school diploma or equivalent required; Bachelor’s degree preferred.
- Recent college graduates are encouraged to apply.
- Prior mortgage servicing, finance, banking, accounting, or claims experience is preferred but not required.
- Intermediate Excel skills, including the ability to use formulas, sort and filter data, and organize datasets.
- Strong attention to detail and a high level of accuracy when reviewing documentation and entering data.
- Effective written and verbal communication skills.
- Excellent organizational and time-management skills with the ability to manage multiple priorities.
- Strong analytical and problem-solving abilities.
- Comfortable working in a full-time, in-office environment as part of a collaborative team.
- Proficiency in Microsoft Office and the ability to learn industry-specific systems and software.
- Ability to take direction, apply feedback, and continuously learn through training and mentorship.
BENEFITS
We offer a comprehensive benefits package, including:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
Join our team and gain valuable industry experience, professional mentorship, and a clear path for career growth in the mortgage and finance industry.
