The Sales Manager in Training (MIT) Program is a fast-track development opportunity for recent graduates passionate about hospitality and sales. Over 3–4 months, MITs will gain hands-on experience in group, business travel, and catering sales while learning the fundamentals of revenue strategy, client management, and event execution. Successful MITs are placed into Sales, BT & Catering Manager roles across the HEI portfolio, building a career path toward future sales leadership.
Essential Duties and Responsibilities
Shadow Sales & Catering team during program onset; rotate through Group, BT and Catering Sales over 2-3 Months at assigned hotel.
Complete training in 1-2 sales systems; become proficient in sales processes and rhythms.
Respond to group and catering inquiries; manage sales process from booking entry through contract and turnover.
Work with revenue and leadership team to price group business, understanding demand periods and how to convert business over need dates. Master DBR Process
Generate and distribute daily, weekly and monthly sales and catering event reports; attend related meetings.
Assist in detailing upcoming groups and events. Prepare Event Orders and Group Resumes outlining group needs. Distribute appropriately and assist finance in collecting final payment as defined in property SOP.
Prepare Meeting Diagrams for upcoming events as needed.
Manages on property site visits, in-person client interactions during client on site meetings as needed.
Work with Corporate Manager of BT to understand Business travel segment. Understand Systems, resources, strategy, tactics and analysis
Management and review of daily arrival reports for business transient management. Support property efforts with daily arrival emails, surveys, client interactions, client follow up, management of client events, etc.
Works with DOS on strategic outbound proactive sales efforts, outside sales calls and SWAT reporting.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job related duties as assigned.
Qualifications and Skills
Flexibility to relocate for placement after completion of the MIT program.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Strong organizational skills and attention to detail. Strong interpersonal skills with a client-service mindset.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public, etc.
