Levy is proud to be the food & beverage provider for Wrigley Field!
We are the face and name of Levy, providing the most premium food and beverage experiences that Levy has to offer. This role will support the campus-wide sales and catering team.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assist the Catering Sales Department needs such as:
· Manages smaller revenue-generating events: game day group sales upgrades
· Maintains strong relationships with clients during the coordination, execution, final payment and evaluation stages of services.
· Has strong attention to detail
· Ensures team members have the tools necessary to complete their jobs in executing group sales events
· Builds and maintains strong relationships with subcontractors, vendors and Levy team members
· Process Credit Card Payment: Assist Catering Sales Team in the processing of payment for deposits and final payments
· Regularly obtains feedback from clients and guests to improve operations
· Weekly Forecast Update: Works in Building Partner’s operating system Salesforce to update weekly financial forecast with new events and financial details
· Respond and assist in any group sales guest service issues
· Assists Director of Operations in department administrative tasks
· Performs all other duties assigned
CONTROLS
· Thoroughly and accurately uses applicable Levy systems (BirchStreet, Point-of-sale, MyStaff, Infor, eLevy and more)
· Executes required forecasts, analyses and daily reporting in a timely manner
· Ensures required department reports are completed and information is compiled at month end closing
· Assures the Complete billing for client services and receipt of payments in accordance with Levy Core Signature guidelines
TEAM
· Displays a positive attitude towards team members
· Develops and maintains strong relationships with operating departments
JOB REQUIREMENTS/QUALIFICATIONS
Bachelor’s degree from a four-year college or university in hospitality field or related field preferred
· Exceptional interpersonal communication skills. Ability to foster strong relationships with client by understanding their expectations and emphasizing high quality
· English reading, writing, math and computer skills required
· Judgement and Decisiveness: has ability, skill and vision to analyze issues and use sound judgement while making balanced decisions. Strong aptitude in critical thinking, problem solving skills and seeks innovative solutions
· Excellent organizational skills and ability to effectively handle multiple projects simultaneously to completion
· Performs with a high level of accuracy, thoroughness and effectiveness
· Must be flexible with schedule and able to work different shifts
· Ability to talk and hear to conduct phone correspondence
· Must be able to work independently and as part of a team with high enthusiasm and creativity
· Result Oriented: Sets goals in alignment with company priorities, organizes work to achieve goals, identifies and solves problems, achieves targeted results, accepts responsibility for own actions
· Possesses extensive computer knowledge of Microsoft Office applications (Word, Excel and more)
Levy is an equal opportunity employer. At Levy we are committed to treating all Applicants and Team members fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.