Job Summary
The Picking Supervisor is responsible for managing a team of picking specialists to ensure timely, accurate, and efficient order fulfillment. This mid-level, non-exempt position plays a key role in daily warehouse operations by assigning work, monitoring performance, training team members, and enforcing safety standards.
Essential Responsibilities
- Assign picking tasks and monitor order queues to ensure on-time fulfillment.
- Track individual and team productivity and provide coaching or support as needed.
- Train and onboard new picking team members on procedures, systems, and safety protocols.
- Conduct quality checks to verify order accuracy and reduce errors.
- Coordinate workflow with other warehouse departments including packing and shipping.
- Maintain a clean, organized, and safe work environment.
- Enforce warehouse safety standards and ensure proper use of equipment.
- Prepare reports and communicate status updates to warehouse leadership.
- Identify and escalate operational challenges and suggest improvements.
Qualifications & Skills
- High school diploma or equivalent required.
- 1–2 years of leadership experience in a warehouse or distribution environment preferred.
- Strong knowledge of picking operations, scanning equipment, and inventory systems.
- Proven ability to lead teams and meet performance targets.
- Excellent communication, organizational, and problem-solving skills.
- Ability to remain calm under pressure and adapt to shifting priorities.
Physical & Work Environment
- Ability to walk and stand on concrete warehouse floors for extended hours.
- Regularly lift, carry, and move boxes weighing up to 50 lbs.
- Work in a fast-paced, physically active environment.
- Operate around forklifts, pallet jacks, and other warehouse equipment.
- Work performed in a warehouse setting with seasonal temperature variations.
- Exposure to warehouse noise and varying temperature conditions.
ADA Compliance
Wilkinson Supply Company provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). Employees who need accommodations to perform the essential functions of their position should contact Human Resources.
Equal Employment Opportunity (EEO) Statement
Wilkinson Supply Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable laws.
