The University of Miami Group Facilitation Certificate Program teaches skills and techniques designed to establish structure in groups, guide them through the problem-solving process, and reach sustainable outcomes. Students gain a deeper understanding of how conflict situations arise in the workplace, how to frame those challenges, and how to maintain order in groups. The program focuses on strengthening skills in effective communication, trust building, and self-awareness, and also teaches various techniques for motivating others.
Program learning outcomes include: enabling groups to work through the problem-solving process to reach sustainable outcomes; understanding how to maintain order in groups; framing the challenges facing clients; exploring communication, trust building, self-awareness, and motivation; and explaining how conflict situations arise in the workplace.
This program is offered through the Office of Professional Advancement at the University of Miami.
The price for the course is $3,495, plus the cost of textbooks (approximately $385). This program is available fully online.Learn More