International Customer Service Representative Job Description General Position Summary: Conser International is currently hiring a Customer Service Representative to join our international department! We are looking for an individual with at least 2 years of customer service experience – specifically with knowledge and experience with phone and email communication. As our Customer Service Representative, you will be responsible for contacting military service members, and providing them with counseling and tracking information on their household goods shipments traveling around the globe. …
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Purpose of the job: Ensure that all military shipments are effectively and efficiently moved from the origin agent to the destination agent. While doing so, maintain and improve budgeted transportation costs to meet profit margin goals. Responsibilities: Ensure all daily tasks are performed in a timely and efficient manner. Maintain dashboards and update Utopia with most up-to-date statuses. Solve consolidation and routing issues to ensure delivery within allotted time frame. Utilize Utopia and Technology to be efficient with daily functions. …
Purpose of the job: Prepare all budgets for International Military shipments and assist Team lead in preparing reports and analysis for department management. Duties: Prepare CONUS, OCONUS, and inter-theater budgets Maintain the Budget dashboard Assist in suitcase review Maintain compensation schedule library Enter approved 3rd Party Service requests Run container/loose load analysis for Alaska shipments Help team lead prepare reports and analysis for department management Monitor poor agent quality and submit concerns to Team Lead Support other department functions as …