Under the direction of the Chief Technology Officer/Designee, this position is responsible for handling escalated tickets and concerns for all personnel (in-house and outsourced) that provide 24/7/365 technology support services for all Cook County Sheriff’s Office (CCSO) employees. Technology support services including but are not limited to Help Desk call-taking, End User deployment, integration, and support of various CCSO technologies using standardized methodologies to provide excellent customer service. Key Duties and Responsibilities Install, modify, and repair computer hardware and software. …
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Acts as a public-facing advocate on internet safety for children on behalf of the Cook County Sheriff’s Office. Develops and disseminates on behalf of the Office, best practices on how parents can protect their children while online, including traditional internet, smart phone apps or video gaming. Creates and maintains partnerships with external organizations, leaders and other parent advocates in the field. Stays current on new and existing internet threats and offers potential solutions to guide the Office’s work to protect …
General Overview The Cook County Sheriff’s Office is accepting applications for the Administrative Assistant II/ Administrative Pool role. Based on operational needs, this position floats to different work locations of the CCSO to support CCSO supervisors and perform administrative assistant functions. A more exhaustive list is provided below, but in general, this role performs a variety of administrative and staff support duties requiring a range of administrative and interpersonal skills. Continuous flexibility in terms of shifts worked and work locations …