Job Summary:
GalaxyCon is a festival of fandom that celebrates comic books, pop culture, sci-fi, fantasy, anime, gaming, cosplay, and more. We are looking for an E-Commerce Associate to join our team and help our e-commerce efforts. This is a full-time position based out of our Fort Lauderdale, FL. offices. This is not a remote position.
Key Responsibilities:
- Ensuring that all products are accurately listed on the company’s website and eBay making sure to include product descriptions, images, pricing, and inventory levels.
- Picking, Packing, and Shipping Orders in a timely manner
- Managing the company’s inventory levels by monitoring stock levels, assisting with regular inventory audits, and ensuring that the warehouse is well-organized and efficient.
- Traveling to GalaxyCon events to help execute the in-person Merchandise operation. Participating in selling merchandise during convention hours and set-up and breakdown of merchandise before and after the event.
- Coordinating with the customer service team to respond to customer inquiries and resolve any issues that arise. This will include answering phone calls and emails, providing product recommendations, and addressing any concerns that customers may have.
- Other job duties as assigned
Qualifications:
- One year of experience in a warehouse or e-commerce environment is preferred
- Knowledge of the Shopify platform and order management systems is strongly preferred
- Ability to lift up to 25 pounds when merchandise needs to be moved around
- Strong written and verbal communication skills
- Excellent organizational and project management abilities
- A passion for comic books, pop culture, sci-fi, fantasy, anime, gaming, cosplay, and more
- A willingness and ability to travel to GalaxyCon events, which may require working on weekends and holidays
We offer a competitive salary, comprehensive benefits package, and opportunities for growth and advancement within the company. If you are a self-motivated and detail-oriented individual with a passion for all things pop culture, we encourage you to apply for this exciting opportunity to join our team at GalaxyCon LLC.
Super Festivals LLC and GalaxyCon are an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, national origin, religion, sex, disability, sexual orientation, gender identification, or being a qualified disabled veteran or qualified veteran of the Vietnam era or any other category protected by Federal or State law.