Outreach is a Christian community service organization providing counseling, case management, youth development, older adult service, and community development. For 50 years, Outreach has changed the lives of thousands of individuals, children, youth, and families in DuPage County, IL, and we are seeking to hire a diverse staff of highly competent professional employees to pursue Outreach’s mission to restore hope and provide opportunities for people to become all that God intends them to be.
Outreach is hiring a part-time Receptionist at the Central Office to carry out and support front desk and office management responsibilities.
Part-time 15 – 20 hours a week. Primarily hours: Monday – Thursday 2:00 – 5:00 PM and Friday 11:30 AM – 5:00 PM.
Benefits & Compensation:
- Competitive hourly rate based on education, experience, and language ability.
- $14 – $16.50/hourly.
- Referral Program.
- Employee Assistance Program and Employee Discount.
- Mission-driven environment that fosters personal development.
Responsibilities:
- The PT Receptionist is responsible for answering a multi-phone line and welcoming clients and visitors.
- The PT Receptionist is responsible for tracking and providing referral information for potential clients seeking help or Outreach services as well as outside resources in the community.
- Update existing referral numbers and research additional referral sources to give to callers.
- Support with file creation, shredding, maintaining a clean and welcoming waiting area, and light facility support, including weeding and salting walkways.
Qualifications:
- Welcoming and professional manner with a commitment to outstanding customer service.
- Strong communication skills & telephone etiquette.
- Previous receptionist and customer service experience.
- Basic proficiency in Microsoft Word, Excel, and Outlook.
- Strong organizational skills and attention to detail.
- Physical ability to kneel and carry supplies to assist with facility upkeep.
- Commitment to Outreach’s Statement of Mission & Faith.