7,500 Hiring Incentive!!!!!
Police Communications Operators answer calls from the public and communicate via radio with police officers regarding all types of emergencies and non-emergencies. The City of Phoenix is seeking individuals who demonstrate the ability to calmly work with the citizens of Phoenix and police officers while using a multi-line telephone system, radio network panel, and Computer Aided Dispatch (CAD) system to receive, prioritize, and process calls for police services. Our Police Communications Operators work both as a Call Taker, answering 911/Crime Stop calls, and Radio Dispatcher.
This application requires your typing speed certification, cover letter, and resume be submitted as one document. Review the general factors for disqualification regarding police civilian employment here. Learn more about the Police Communications Operator job requirements, hiring process, training, what to expect the first nine months of employment, and work hours by visiting: phoenix.gov/police/joinphxpd911.
This is a 24-hour a day, 7-day a week operation. Location: 100 E. Elwood St., Phoenix, Arizona, 85040
SALARY
Pay and Hiring Range: $24.93 – $36.84 per hour
Pay Range Explanation:
- Pay range is the entire compensation range for the position classification.
- Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, and or training.
BENEFITS
A comprehensive benefits package is offered which includes:
- Traditional pension with employer and employee contributions, click here for more details: Pension Information.
- 401(a) and 457 plans with employer contributions.
- Choice of generous medical HMO, PPO, or HSA/HDHP plans.
- Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan.
- Wellness incentive of up to $720 annually.
- Dental, vision, and life insurance options.
- Employer paid long-term disability.
- Free Bus/light rail pass.
- Tuition reimbursement program up to $6,500 per year.
- Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days.
- Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period.
- Federal Student Loan Forgiveness offered through Savi.
For more details, visit: Unit 003 Benefits
MINIMUM QUALIFICATIONS
- One year of experience in public contact and clerical work including experience in general typing.
- Other combinations of experience and education that meet the minimum requirements may be substituted.
- Must be able to successfully complete the Police Communications Operator Training Course.
- Requires:
- Accurately typing 40 words per minute (net) from dictation.
- Working any shift during 24/7 operation period.
- Sitting and/or standing at designated workstation for extended periods of time.
- Full disclosure of civilian:
- Driving history/record.
- Background history.
- Financial history.
- The City job description can be found here.
- Positions in the Police Department must meet the background standards that are appropriate to non-swornThe general factors for disqualification are listed here.
PREFERRED QUALIFICATIONS
The minimum qualifications listed above, plus:
- Proficient at entering data and viewing information on multiple computers monitors at the same time.