House Directors help turn houses into Tri Delta homes. The house director serves as the on-site, live-in property manager, manages dining operations and maintains positive working relationships with Tri Delta Housing, local house corporations, chapter members, alumnae, school officials and vendors. They take pride in the facility as if it were their own home and inspires others to do the same. They set a tone of warmth and welcome for residents and visitors. They frequently lend an ear to listen, a hand to help and a heart to serve. This is a general posting to gather interest for any positions that may become available during the upcoming academic year and gather potential candidates ahead of our spring hiring season.
The Live-In House Director is a member of Tri Delta’s Housing Team. This role will assist with the living, learning and leading environment of the collegiate members of Tri Delta and work to provide a safe, secure and comfortable environment for both resident and non-resident members of the chapter. They will also monitor the vendors associated with the chapter facility, assist chapter officers with chapter operations as needed, open and close the facility, provide emergency support, serve as the hostess of the chapter house, and offer moral and logistical support for chapter priorities, programs, and initiatives.
Responsibilities will include, but are not limited to, the following:
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Property Management
- Live-in and reside overnight at the Tri Delta chapter house.
- Manage the daily operations of the house and provide weekly reports to supervisor, chapter leadership and volunteers.
- Report violations of chapter house rules and policies to chapter officers and advisors. The house director is not expected nor permitted to discipline chapter members.
- Properly maintain the chapter house over time. Recommend capital improvements as needed throughout the year.
- Prepare the chapter house for opening and closing, to include coordination of move-in and move-out and scheduling cleaning and routine maintenance.
- Oversee the operation of dining services, including menu preparation, purchasing, and special events.
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Employee Supervision
- Recruit, hire, train, schedule and supervise chapter house employees and ensure the accuracy of employees’ payroll.
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Collaboration/Communication
- Establish and maintain vendor relationships.
- In collaboration with the chapter and advisors, establish kitchen and dining operations policies and procedures.
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Administrative Responsibilities
- Respond in a timely manner to all maintenance requests. Follow expense approval and reporting processes. Reconcile and report all expenditures.
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Housing Team
- Attend Tri Delta’s Annual House Director Conference and actively attend and participate in Tri Delta staff meetings and trainings throughout the year.
- Offer logistical support for chapter priorities, programs, and initiatives.
- Follow all Tri Delta and chapter policies, procedures and guidelines.
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Fulfill professional expectations of all Tri Delta employees:
- Abide by and lead others in Tri Delta’s project management process and practices.
- Receive and act on feedback; focus on self-development to become the best version of yourself.
- Pursue open and consistent communication with Tri Delta employees and volunteers.
- Conduct all work with a focus on elevating Tri Delta’s brand as a premier women’s organization dedicated to helping women live, learn, and lead – with Purpose, for a lifetime.
- Be passionate about serving others (e.g., Tri Delta employees, Board members, collegiate and alumnae members) and helping them become the best versions of themselves.
Qualifications
Required qualifications include:
- 3+ years of related experience
- Proficient in Microsoft Office, web-based applications, and general computer skills.
- Ability to speak and read English.
- Meet specified physical requirements of lifting no more than 35 lbs., standing, walking, and climbing stairs multiple times daily.
- May work extended hours and/or non-traditional hours (i.e. able to respond to emergencies 24/7)
- Ability to use proper discretion and independent judgment in carrying out the primary roles and responsibilities of the position.
- NOTE: As part of our hiring process, Tri Delta may require successful completion of a background check, drug screen, and fitness for duty examination.
Preferred qualifications include:
- Experience with staff supervision and property management
Tri Delta’s employees are called to kindness, appreciate each other’s unique abilities, and value diverse perspectives. We welcome candidates with a wide range of experiences, identities and viewpoints. At Tri Delta, we don’t just accept differences–we celebrate and support the diverse backgrounds and skills of our employees and believe that they make us stronger. We are proud to be an Equal Opportunity Employer and are committed to a workplace free of discrimination and harassment.