Discover Personal Banking at Citi
Welcome to our program! We are so excited to have you here.
At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we’ve been doing it for more than 200 years.
We do this through our unparalleled global network, with a physical presence in 95 markets serving clients in more than 160 countries and jurisdictions. We provide a broad range of financial services and products to our clients—whether they be consumers, corporations, governments or institutions—to help them meet their biggest opportunities and face the world’s toughest challenges.
During this program, you will have the opportunity to step into the shoes of a Citi team member and complete tasks that replicate the work that our personal banking team does every day.
We hope this program provides a great resource for you to upskill and strengthen your resume as you explore career options and a potential career at Citi!
This program is self-paced. It takes approximately 4-6 hours to complete.
Skills Learned:
- Acquiring Customer Feedback / Market Research
Gather customers’ needs, preferences, and profiles to design a new credit card- Identifying Client’s Needs
- Fact Finding
- Client Communication
- Preparing the launch of a new personal branded credit card
Design a new personal branded credit card- Product Development
- Idea Generation
- Communication
- Microsoft PowerPoint
- Present raw data in a digestible format
Analyze and summarize customer and industry data to draw meaningful conclusions- Quantitative Analysis
- Microsoft Excel
- Communication
- Present useful insights on Kharismo’s customer base and the charges levied on them
Draw useful insights and offer suggestions to expand Kharismo’s customer base and reduce its default risk- Data Analysis
- Data Extraction
- Communication
- Microsoft Excel
- Microsoft PowerPoint
